In effect starting from 01 January 2021
Élite Canin EI takes the respect of privacy and the protection of personal data very seriously and undertakes to implement adequate measures to ensure the protection of such data and to process and use such data in compliance with the applicable provisions and in particular the European Regulation 2016/679 of 27 April 2016 (RGPD) and Law No. 78-17 of 6 January 1978, known as the Data Protection Act.
ARTICLE 1: Data controller
Your Data are collected by Élite Canin EI, a microenterprise offering private dog training classes in person and online in the Alpes Maritimes, Var, & Monaco, registered at the Chambre de Metiers et de l'Artisanat (CMA) under Provence Alpes Côte d'Azur (PACA) under the number 87944221800035 in 06740 Chateauneuf de Grasse
Within the meaning of Article 24 of the General Regulations on Data Protection 2016/679 of 27 April 2016, ÉLITE CANIN acts as the data processing officer.
Élite Canin has appointed a personal data protection officer who can by e-mailing at the following address: email@example.com
ARTICLE 2: Data collected and purposes
Élite Canin in its capacity as data controller, is required to collect, consult, use, modify, store, transmit and delete personal data within the framework of its commercial and contractual activities.
In accordance with Article 4 of the General Data Protection Regulations 2016/679 of April 27, 2016, the terms "Data" or "Personal Data" refer to any information relating to an identified or identifiable natural person (hereinafter referred to as the "Concerned Person").
An "identifiable natural person" means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
Élite Canin undertakes to collect personal data only for precise, explicit and legitimate purposes and not to subsequently process such data in a manner incompatible with these purposes.
ÉLITE CANIN undertakes to process only personal data that are adequate, relevant and not excessive in relation to the purposes for which they are collected.
These data are mostly collected directly from the persons concerned when they:
• Create a personal space on the Website of ÉLITE CANIN.
• Make a request for information on ÉLITE CANIN.
• Place an order on the Website.
• Navigate on the Website and/or consult the services.
• Participate in a game or contest organized by ÉLITE CANIN.
• Contact the customer service of ÉLITE CANIN.
As part of the collection activities mentioned above, ÉLITE CANIN collects the following data:
• Identity data (surname, first name, gender, age, date of birth).
• Contact data (e-mail, postal address, telephone number, social network details).
• Billing data and payment terms.
• Details of the services and subscriptions subscribed to.
• History of the contractual relationship.
• A copy of the correspondence of the persons with the customer service.
• Where applicable, responses to surveys and questionnaires and comments/opinions.
• Technical information related to navigation (e.g., IP address, browsing history, click stream, browser, operating system, information about the devices from which you access the website, etc.)..
In order to understand better the data processing carried out by ÉLITE CANIN, we inform data subjects that ÉLITE CANIN may process their data for the following purposes :
• The realization of treatments related to administrative management (accounts receivable, orders, deliveries, invoicing, and collection).
• The realization of treatments relating to the management of the customer relationship (management of opinions, satisfaction surveys, management of the loyalty program).
• The realization of processing relating to the management of complaints (after-sales service, processing of requests for access, rectification, opposition, deletion, management of disputes).
• The realization of processing relating to the management of marketing activity and improvement of the Site (analysis of
frequentation, customer targeting, etc…).
ARTICLE 3: Data Hosting
All personal data collected and processed by Élite Canin is hosted in the European Union.
ARTICLE 4: Destination of Collected Data
Élite Canin is the sole recipient of your data and undertakes not to pass it on to third parties unless a legal request is made to pass the data on to the state authorities.
ARTICLE 5: Data retention period
The data is kept for a period of time appropriate to the purposes of the processing and in accordance with the legislation and regulations in force. Customer data is retained during the contractual relationship, and may be retained for ten (10) years after the termination of the contractual relationship in order to comply with accounting and tax obligations.
ARTICLE 6: Your rights
In accordance with the General Data Protection Regulations 2016/679 of 27 April 2016, each person has the right to access, rectify, erase and make available his or her Personal Data, as well as the right to limit and oppose the processing of such data. These rights can be exercised by contacting us at the following address : firstname.lastname@example.org
Individuals also have the right to file a complaint with the CNIL (French data protection authority).
In addition, and since the law n°2016-1321 of 7 October 2016, people who wish to do so, have the possibility to organize the fate of their data after their death. For more information on the subject: https://www.cnil.fr/
ARTICLE 7: Cookies Management Policy
A Cookie: does the Élite Canin’s Website server deposit a text file on your hard disk. It generally contains the name of the server that deposited it, an identifier in the form of a unique number and an expiration date. Its purpose is to collect information relating to your browsing in order to offer you services adapted to your terminal (computer, mobile, or tablet).
7.1 Functional cookies
Functional cookies are necessary for the functioning of the Website and the application. They allow people to use the main features of the Website and to secure their connection. They may allow direct access to their personal spaces via identifiers and passwords.
These cookies have a very short lifespan, as long as the session remains active.
Without these cookies, users will not be able to use the sites normally and it is therefore not advisable to prevent their use or delete them.
7.2 User Experience Optimization Cookies
These cookies make it possible to optimize the operation of the Élite Canin website. They also make it possible to adapt the presentation of these sites to the display preferences of the terminal used by people during their visits. These cookies thus enable users to have a fluid and customized navigation.
The lifetime of technical performance cookies is limited to thirteen months.
In case of refusal of the implementation of these cookies, users will not be able to benefit from the functionalities described above.
7.3 Technical performance cookies
Technical performance cookies allow Élite Canin to monitor the technical performance of its sites, to detect problems in order to reduce inconvenience to the User as much as possible, to activate and support security features, and to help detect malicious activity and violations of these terms and conditions of use.
The lifetime of technical performance cookies is limited to thirteen months.
Refusal to accept or deletion of such cookies does not affect the browsing experience of individuals.
7.4 Cookies for audience measurement
Cookies for audience measurement and statistics allow the data controller to know the use and performance of sites, to establish statistics, volumes of visits and use of various elements (content visited, path ...) to improve the interest and ergonomics of services offered (the pages or sections most often consulted, the most read articles ...). These cookies are also used to measure the traffic of consultation of the website.
The lifespan of audience measurement cookies is limited to thirteen months.
The fact of refusing the implementation of such cookies or deleting them has no impact on the browsing of persons.
7.5 Advertising cookies
In the context of browsing on all the pages of its Website, Élite Canin may process browsing data and/or use advertising cookies in order to offer visitors advertisements that match their interests. These cookies also make it possible to limit the number of times a visitor sees an advertisement and are also used by the Data Controller to evaluate the effectiveness of its advertising campaigns.
The lifetime of advertising cookies is limited to thirteen months.
The refusal of these advertising cookies has no impact on the use of the Website or the application.
7.6 Shared cookies (social networks)
Élite Canin website may include social networking buttons or modules, such as Facebook and Twitter, that allow visitors to share content with others or to let third parties know your consultation or opinion regarding content on our site.
When visitors use these share buttons, a third-party social network cookie is set. If visitors are logged into the social network while browsing the sites, the share buttons allow visitors to link the content they view to their user account.
Visitors are invited to consult the privacy protection policies of these social networks in order to be aware of the purposes of use, including advertising, the browsing information they can collect through these application buttons, and the lifetime of the associated cookies.